About Our Jewellery
Is your jewellery real silver?
Yes. Our jewellery is made in 925 sterling silver, which is 92.5% pure silver mixed with a small amount of other metals for strength and durability. This is the international standard for fine silver jewellery.
Are the stones real diamonds?
No. The sparkling white stones in our designs are cubic zirconia (CZ), a brilliant, durable stone that gives the look of diamonds at an affordable price. Coloured stones are described in each product's details.
What do Gold Plated, Rose Gold Plated and Two-Tone mean?
These pieces are made in 925 sterling silver and finished with a layer of gold or rose gold plating for a warm tone. Two-tone and tri-colour pieces combine silver with plated sections. The metal and finish are mentioned in every product title and description.
What is oxidised silver?
Oxidised silver has an intentionally darkened, antique finish that highlights carvings and patterns. It is a design choice and should not be polished.
Are the Rudraksha beads natural?
Yes. Our spiritual pendants are finished with natural Rudraksha beads. See our Jewellery Care Guide for how to look after them.
Product Details
Do pendants come with a chain?
It depends on the design. Each pendant's description clearly says either Includes: pendant with chain or Chain not included. Pendant sets include the pendant and matching earrings.
Are anklets, toe rings and kadas sold as a pair?
Yes. Anklets and toe rings are sold as a pair of two, and kids kadas are sold in pairs. Bangle sets show the number of pieces in the title, for example "Set of 4" or "Pair".
Are earrings sold as a pair?
Yes, all earrings are sold as one pair.
Will the jewellery fit me?
Many of our rings, toe rings, cuffs, bolo bracelets and kids kadas are open or adjustable. For everything else, please check our Size Guide.
Do the product photos show the actual product?
Yes, our photos show the actual designs. Colours may look slightly different depending on your screen and lighting.
Care
Will silver jewellery tarnish?
Silver can naturally darken over time when exposed to air, moisture, perfume and chemicals. This is normal and easy to clean. Storing your jewellery in an airtight pouch and keeping it away from water and perfume helps it stay bright for longer.
How do I clean my jewellery?
Wipe it with a soft cloth after wearing, and use mild soapy water and a silver polishing cloth for a deeper clean. Plated, oxidised, enamel and pearl pieces need extra gentle care. Read our full Jewellery Care Guide.
Can I wear my silver jewellery in the shower or while swimming?
We recommend removing your jewellery before bathing, swimming, exercising or using cleaning products to keep it looking its best.
Orders & Payment
How do I place an order?
Choose your piece, click Add to Cart, then go to checkout and enter your shipping and payment details. You will receive an order confirmation by email.
Is it safe to pay on your website?
Yes. All payments go through Shopify's secure, encrypted checkout. The available payment options are shown at checkout.
Why do most designs have only one piece in stock?
Many of our designs are available in limited quantities. If a piece you love is sold out, follow us on Instagram to hear when new designs arrive.
Will I get updates about my order?
Yes. You will receive email updates when your order is confirmed and when it is shipped. You can also view your orders by logging in to your account.
Returns
Do you accept returns or exchanges?
We do not accept returns, exchanges or refunds, so please check the product details, photos and our Size Guide carefully before ordering. If you have any questions about a piece, contact us before you buy and we will be happy to help.
What if my order arrives damaged or I receive the wrong item?
Please contact us as soon as you receive your order, with photos of the package and the item, and we will look into it for you.
Contact
How can I contact Bhavi Silver?
You can reach us through our Instagram page. We are happy to help with sizing, product questions and orders.